• Face-to-face legal counselling and assistance from our Legal Counsellors at our Branches.
• 24-hour legal assistance via our telephonic LegalLine (We offer telephonic legal counselling and assistance).
• Access to legal advice and administrative assistance can relate to any aspect of law including our exclusions.
• Online email-based legal assistance during office hours.
• Access to our network of lawyers, who will represent you.
• Cover per case for your legal fees should you need representation in court or Alternative Dispute Resolution Forums.*
• Access to LegalWise Branches and payment of legal fees for matters that are covered, whilst visiting or staying temporarily in the Republic of South Africa.*

• LegalWise provides legal counselling and assistance and covers legal fees* per case for criminal, civil and labour related cases.
• Legal and related advice.
• Counselling and assistance on court procedures.
• Negotiations and correspondence with third parties on your behalf.
• Assistance and counselling regarding basic legal documents, such as legal contracts.
• Debt relief matters such as settlement negotiations, consolidations, payment extensions and blacklisting.

Our Membership is kept a-ordable by not covering:

• Business and ancillary business activities
• Defamation cases initiated by you, that is where you are the Plainti 
• Matrimonial matters (marriage, divorce, maintenance disputes, custody, adoption and paternity matters)
• Status matters
• Matters involving you as a member, public officer, trustee, executor, curator or spokesperson
• Matters with an option to pay a fine, without a conviction.
• Matters that arose before you joined LegalWise or during your 3-month waiting period. *
• Class or Collective actions
• An act aimed at promoting or frustrating economic, political, social or environmental change.
• Matters before you joined LegalWise or during your 3 month waiting period

Examples of matters that our Legal Counsellors will assist you with are: 

• Family matters (child maintenance enquiries /advice and divorce). 
• Insurance problems (life policy, car/house insurance claims, repudiations).
• Consumer-related problems (guarantees, warranties and defective goods).
• Home-owner issues (breach of contract, faulty alterations, home improvements, damages and defective building works).
• Employment matters (unfair dismissals, breach of contract, retrenchments and workplace disputes).
• Criminal cases against a Member or his/her family.
• Motor vehicle problems or accident claims (damages as a result of an accident or breach of contract, wrongful repossession, defective workmanship, latent defects, overcharging by a supplier or wrongful repudiations of car insurance claims and or misrepresentation at point of sale)
• Personal injury claims, damages to physical property and consumer problems
• Blacklisting 
• Advice and assistance on predated matters or matters that are not covered by LegalWise.
• Education problems (breach of contract and disciplinary proceedings)